Order Processing Time
All orders placed on djidroneparts.com are processed within 1 to 2 business days. Orders are not shipped or delivered on Sundays or public holidays. In case of high order volume, processing may be delayed slightly. Customers will be notified if there is a significant delay. We ensure careful handling of all orders before dispatch.
Shipping Locations
We currently ship products across India. Delivery availability may vary depending on the customer’s location. Some remote or restricted areas may experience longer delivery times. We reserve the right to limit shipping to certain locations if required. International shipping is not available unless stated otherwise.
Shipping Charges
Shipping charges are calculated based on product weight, size, and delivery location. The applicable shipping cost will be displayed at the checkout page before payment. Any additional charges, if applicable, will be clearly mentioned. We aim to keep shipping costs reasonable for customers. Shipping fees are non-refundable once the order is shipped.
Estimated Delivery Time
Standard delivery time ranges between 4 to 7 business days after dispatch. Delivery timelines may vary due to courier partner operations or location factors. Unforeseen circumstances such as weather or logistical issues may cause delays. We do not guarantee exact delivery dates. Customers will receive tracking details once the order is shipped.
Shipment Tracking
Once your order is shipped, a tracking number will be shared via email or SMS. Tracking information allows you to monitor your shipment status. Please allow some time for tracking updates to reflect. If tracking details are not updated, contact our support team. We work closely with courier partners to ensure timely delivery.
Damaged or Lost Shipments
If a product is received in damaged condition, customers must inform us within 48 hours of delivery. We may request images or videos for verification purposes. In case of lost shipments, we will coordinate with the courier partner to resolve the issue. Replacement or refund decisions will be made after investigation. Customer cooperation is required during this process.
Shipping Policy Updates
We reserve the right to update this Shipping Policy at any time. Any changes will be reflected on this page with an updated effective date. Continued use of our website implies acceptance of the revised policy. Customers are encouraged to review this policy periodically. This helps ensure clarity regarding shipping terms.